We recently participated in the HVAC & Building Services Exhibition in Birmingham, UK, where we showcased our latest smart thermostats and intelligent HVAC control solutions. The event attracted a diverse audience, including HVAC contractors, distributors, consulting engineers, and property management teams across the UK and Europe.
Our booth received strong attention, particularly from customers interested in energy-efficient thermostats, BMS integration, and OEM customization options. Below is a recap of the key questions asked at the show and the answers we provided.
1. Are your thermostats compatible with UK HVAC systems?
Customer question:
“We work mostly with FCUs and heat pump systems across office buildings and residential apartments. Will your thermostats work with the typical UK setups?”
Our answer:
Yes. Our thermostats support a wide range of UK and European HVAC configurations:
- Fan coil units (2-pipe / 4-pipe)
- Heat pumps and VRF/VRV systems
- Underfloor heating systems (water-based)
- 0–10V, Modbus, and BACnet control interfaces
Our BACnet MSTP/IP models were especially popular among contractors handling refurbishment projects in commercial buildings.
2. Do you offer remote control and building-wide management?
Customer question:
“For large buildings, we need centralized control and remote access. Do you provide this?”
Our answer:
Absolutely. Our platform includes:
- Cloud portal for remote management
- iOS & Android mobile apps
- Building-wide scheduling
- Real-time alarms and performance analytics
- Bulk firmware updates and multi-level permissions
This is ideal for office buildings, student accommodations, hotels, and multi-site property portfolios in the UK.
3. What energy-saving features do your thermostats support?
Customer question:
“With rising energy costs in the UK, how can your thermostats reduce energy usage?”
Our answer:
Energy efficiency is a priority in our design. Key features include:
- Occupancy detection with auto-setback
- Open-window detection
- ECO mode with configurable limits
- Advanced weekly schedules
- Energy usage tracking and reporting
Many visitors were especially interested in the open-window detection, which complies well with UK energy-saving initiatives.
4. Can you provide OEM branding or custom product designs?
Customer question:
“We want our own branded thermostats for our distribution line. Is OEM possible?”
Our answer:
Yes. We offer complete OEM services:
- Custom logo and branding
- Custom UI/UX interface
- Custom casing & color designs
- Branded mobile app
- Tailored packaging and documentation
Several distributors from the UK and EU have already initiated OEM discussions with us after the show.
5. Do you support installation and commissioning?
Customer question:
“If we adopt your thermostats in multiple projects, can you support us with installation?”
Our answer:
We provide:
- Installation and wiring guides
- Commissioning tools and parameter templates
- Remote assistance during first-time setup
- On-site support via certified UK partners for larger deployments
Show Highlights & Suggested Image Placements
Technical Specifications (Summary)
- Protocols: BACnet MSTP/IP, Modbus RTU/TCP, 0–10V
- Connectivity: Wi-Fi / Ethernet
- Sensor options: Occupancy sensor, temperature/humidity sensor, window contact
- Cloud platform: Remote control, energy reports, device grouping
- Security: TLS encryption, role-based permissions, secure OTA updates
Thank You to Everyone Who Visited Us in Birmingham
We appreciate the opportunity to meet so many partners, contractors, and distributors in person. If you are interested in product samples, OEM opportunities, or project quotations, our team is ready to support you.
Contact us: sales@example.com
