We recently participated in ISK-SODEX Istanbul, one of the most influential HVAC and refrigeration exhibitions in the region. This event brought together manufacturers, distributors, HVAC contractors, engineers, and project companies from Turkey, Europe, and the Middle East.
During the show, our smart thermostat and HVAC control solutions attracted significant attention, especially from customers focused on energy savings, building automation, and OEM customization. Below is a summary of the key questions we received and how we answered them.
1. Are your thermostats compatible with HVAC systems commonly used in Turkey?
Customer question:
“In Turkey, many projects use FCUs, VRF, and hydronic heating systems. Are your thermostats compatible with these setups?”
Our answer:
Yes. Our thermostats are fully compatible with most systems used in Turkish residential and commercial projects, including:
- Fan coil units (2-pipe / 4-pipe)
- VRF / VRV systems
- Hydronic heating (floor heating, radiator heating)
- Heat pumps
- 0–10V, Modbus RTU/TCP, BACnet MSTP/IP
Compatibility with European-standard wiring and control interfaces also makes our products suitable for renovation and new-build projects.
2. Do you provide remote control and centralized building management?
Customer question:
“Many of our projects require remote access and centralized management. Do you support this?”
Our answer:
Absolutely. For large-scale residential and commercial buildings, we provide:
- Cloud-based management platform
- iOS & Android mobile app
- Bulk scheduling and device grouping
- Real-time alerts and maintenance notifications
- Analytical reports for energy optimization
This is highly valuable for hotels, shopping malls, office buildings, and residential complexes across Turkey.
3. What energy-saving features do your thermostats offer?
Customer question:
“Energy costs are rising in Turkey. What features help reduce consumption?”
Our answer:
Our thermostats are designed to significantly improve energy efficiency through:
- Occupancy-based automatic setback
- Open-window detection
- Adjustable temperature limits
- Weekly programming
- ECO mode
- Energy usage insights and optimization tools
These features are compatible with Turkish energy guidelines and are popular among developers and facility managers.
4. Do you offer OEM customization for distributors in Turkey?
Customer question:
“We want to sell under our own brand. Can you provide OEM solutions?”
Our answer:
Yes, we support full OEM/ODM customization, including:
- Custom logo and branding
- UI design tailored to your market
- Unique casing and color customization
- Branded app and cloud platform
- Personalized packaging and documentation
Many visitors expressed strong interest in launching their own thermostat product lines based on our hardware and software.
5. Do you provide installation and technical support?
Customer question:
“If we introduce your thermostats into our projects, can you support installation and commissioning?”
Our answer:
Certainly. We offer:
- Wiring diagrams and installation guides
- Pre-configured parameter templates
- Remote technical support
- On-site support through local partners for large-scale projects
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Technical Features at a Glance
- Protocols: BACnet MSTP/IP, Modbus RTU/TCP, 0–10V
- Connectivity: Wi-Fi, Ethernet
- Sensors: Occupancy sensor, humidity sensor, window contact
- Cloud platform: Remote monitoring & control, OTA updates
- Security: Encrypted communication, multi-level permissions
Thank You for Visiting Us at ISK-SODEX Istanbul
We are grateful to everyone who visited our booth and discussed future cooperation opportunities.
If you would like samples, pricing, or a technical presentation, feel free to contact us.
Email: sales@example.com
