This year at the AHR Expo in Orlando, our team showcased the latest HVAC control products, including smart thermostats, VAV controllers, and commercial HVAC control panels. The booth was buzzing with visitors from North America, Latin America, and the Middle East, all showing great interest in our intelligent thermostat solutions.
Below is a summary of the most frequently asked questions from the show and our expert answers, giving you a clear view of our product capabilities.
1. Which HVAC systems does your thermostat support?
Customer question:
“We are upgrading the HVAC system in our commercial building. Are your thermostats compatible with multiple brands of fan coil units and heat pumps?”
Our answer:
Absolutely. Our thermostats support:
- 2-pipe / 4-pipe fan coil systems
- Water-cooled and air-cooled systems
- Multi-brand universal control interfaces (0–10V / Modbus / BACnet)
- Suitable for commercial buildings, hotels, apartments, and light industrial sites
Notably, our devices support BACnet MSTP, making them easy to integrate into most building management systems (BMS).
2. Can the thermostats be managed remotely? Is there an app?
Customer question:
“With hundreds of units in our building, manual operation is impractical. Can we manage them remotely?”
Our answer:
Yes. We offer:
- Cloud-based dashboard (Web)
- Mobile apps (iOS / Android)
- Bulk device management (temperature limits, schedules, permissions)
- Fault notifications, operational analytics, and energy reports
This is ideal for hotels, apartments, and commercial properties needing centralized control.
3. Do your thermostats support energy-saving strategies?
Customer question:
“Energy efficiency is key. What eco-friendly features do your thermostats have?”
Our answer:
Our thermostats support:
- Occupancy detection (auto-adjust when room is empty)
- Window open detection (auto-shutoff)
- Multi-segment scheduling
- Eco/energy-saving mode
- Energy consumption statistics (kWh trends)
These features were highly appreciated by hotel and property management clients during the expo.
4. Can we customize the thermostat for our brand?
Customer question:
“Can the UI, logo, or casing color be customized for our brand?”
Our answer:
Yes. We offer:
- Exterior customization (colors, materials, buttons, screen size)
- UI design customization (layout, icons, brand visuals)
- OEM mobile app and cloud platform integration
- Customized packaging and manuals
Many visitors left their business cards on the spot to continue discussions about branding options.
5. Installation & commissioning support
Customer question:
“Do you provide help with setup and commissioning?”
Our answer:
We provide:
- Installation guides and commissioning tools
- Sample Modbus/BACnet templates
- Remote support during first-run setup
- On-site commissioning through certified partners for large projects
Show Highlights & Photos
Technical Highlights
- Protocols: BACnet MSTP/IP, Modbus RTU/TCP, 0–10V analog
- Connectivity: Wi-Fi / Ethernet / Optional cellular gateway
- Security: TLS-encrypted cloud, role-based access, OTA signed firmware
- Hardware: Scalable I/O options, optional occupancy & window sensors
Conclusion
We sincerely thank all visitors who stopped by our booth at the AHR Expo in Orlando.
If you are interested in our smart thermostats, HVAC controllers, or OEM solutions, please contact us for more information or a demo.
Contact: sales@example.com
